“The First 90 Days Managing a New Team”
This panel discussion focuses on what a manager should do in the first 90 days on the job. This video offers insight from managers and people with sales experience in how to handle learning about a new product or service by taking time to listen to the people who work on the ground and to the clients. This might be done by listening in on calls with customers or spending time talking with sales representatives. The point is to get to know your people, the product/service, and the market well. Then you can start forming opinions about the job and offer value to the work that the team is doing. For example, you can offer to role play a conversation an employee will have to have with a potential client. In the last 30 days, you can begin to test those opinions as a manager and adjust as necessary.